Privacy Policy

Nordstone Commitment

Nordstone is unwaveringly dedicated to adhering to relevant data protection laws, recognizing that the assurance of data protection forms the bedrock of dependable and long-lasting business relationships.

Privacy Statement

This Policy is designed to meet the data protection standards mandated by the European Union Data Protection Regulations. It establishes a crucial framework for facilitating secure cross-border data transmission.

This Privacy Policy pertains to the www.nordstone.co.uk website (“Nordstone”) and governs the collection and utilisation of data. By utilising the Nordstone website, you explicitly consent to the data practices outlined in this statement. For easy access, the latest iteration of the Data Protection Policy and comprehensive data privacy information is available on our website at https://nordstone.co.uk/.

Collection of Personal Information

Nordstone will only collect Personally Identifiable Information about you if you decide to provide and submit your information through our website using the designated forms, interactive live chat features, or other specified methods. To enhance the quality of services we provide, we may request the following information:

    • Name
    • Company
    • Phone number
    • Email address

Nordstone may collect personally identifiable information, such as billing and credit card details, when you purchase our services. This information is solely used to complete the transaction. We may also collect additional personal or non-personal information to facilitate the exchange of services.

Nordstone may automatically collect information about your computer hardware and software. This information encompasses your IP address, geolocation, browser type, domain names, access times, and referring website addresses. This information serves the operation of the service, quality maintenance, and the provision of general statistics concerning the use of the Nordstone website.

Please be aware that others may collect and utilise any personally identifiable information or sensitive data disclosed directly on Nordstone’s public message boards.

Nordstone recommends reviewing the privacy statements of linked websites to comprehend how they collect, use, and share your information. Nordstone is not responsible for the privacy statements or other content on external websites.

Use of Cookies

The Nordstone website may employ “cookies” to enhance your online experience. A cookie is a text file placed on your hard disk by a web page server, uniquely assigned to you. Cookies save time by informing the web server of your return to a specific page.

Cookies cannot run programs or deliver viruses to your computer. You can accept or decline cookies; most web browsers automatically accept cookies, but you can modify your browser settings accordingly. If you choose to decline cookies, some interactive features of Nordstone services or websites may be limited.

Utilisation of Personal Information

Nordstone collects and utilises your personal information to operate its website(s) and deliver requested services. Additionally, Nordstone may employ your personally identifiable information to notify you of other services from Nordstone. Surveys may be conducted to gather your opinions on current services or potential new offerings. Nordstone does not sell, rent, or lease customer lists to third parties.

Nordstone may share data with trusted partners to perform statistical analysis, send email or postal mail, or provide customer support. These third parties are prohibited from using your personal information for purposes other than providing services to Nordstone and are obligated to maintain the confidentiality of your information. Nordstone may track the websites and pages visited within Nordstone to deliver customised content and advertising based on users’ interests.

Nordstone will disclose your personal information, without notice, only if required by law or in good faith belief that such action is necessary to

    • Conform to legal requirements or comply with legal processes served on Nordstone,
    • Protect and defend the rights or property of Nordstone,
    • Act under exigent circumstances to safeguard the personal safety of Nordstone users or the public.

Your Privacy Rights

Our website visitors are entitled to specific rights regarding their Personally Identifiable Information in accordance with applicable laws. These rights include:

    • The right to request access to your Personally Identifiable Information and details of its processing,
    • The right to request correction of any inaccurate or incomplete Personally Identifiable Information,
    • The right to request the erasure of your Personally Identifiable Information under certain circumstances,
    • The right to request the restriction of processing your Personally Identifiable Information under certain circumstances,
    • The right to object to processing your Personally Identifiable Information under certain circumstances,
    • The right to receive your provided Personally Identifiable Information from us, the controller, in a machine-readable, commonly used format under certain circumstances,
    • The right to lodge a complaint with a supervisory authority,
    • The right to withdraw your provided consent by contacting us at any time.

If you wish to exercise any of the aforementioned rights concerning your Personally Identifiable Information, please refer to the contact details below. We are committed to responding to your requests within the required legal timeframe.

Opt-Out & Unsubscribe

We value your privacy and allow you to opt out of receiving specific information announcements. Users can opt out of receiving any or all communications from Nordstone by contacting us at privacy@nordstone.co.uk

Changes to this Statement

Nordstone may periodically update this Privacy Policy to reflect company and customer feedback. We encourage you to review this statement periodically to stay informed about how Nordstone safeguards your information.

Contact Information

Please help us keep your information current by informing us of any changes to your contact details, as we respect your right to rectify inaccurate personal data and the right to correct incomplete personal data. Also, please be aware that you have the right to obtain the erasure of personal data from us.

Nordstone
115 Hampstead Road,
London, NW1 3EE
privacy@nordstone.co.uk